What can’t be measured can’t be managed
Use Data to Improve your Sales, Inventory, and Customer Service
Make Profitable Decisions with our Retail Insights solution – powered by Microsoft Power BI. Helping you to gain real-time insights, allowing you to make data driven decisions.
The AI-powered Q&A feature lets you go deeper with your data, exploring in more comprehensive ways by asking simple questions and achieving results in form of charts, maps or tabular form.
There’s no need to learn a new tool. In no time, your business users will be able to easily create actionable and insightful reports which your dealers can use at any time on any device, including mobile.
See Retail Analytics Dashboards in Action
Informed decisions are better decisions
Measure the impact of service quality and customer satisfaction on your sales
In the current competitive market, it’s necessary to measure and track customer satisfaction, quality of service and other important factors to asses the impact on sales.
If you are using your point of sale (POS) data to do basic reporting in Excel, you’re missing out!
An advanced reporting system can shed light on important metrics such as profit margins, basket sizes, customer counts, sales trends, and more.
For example, looking at your sales reports will tell you exactly which products or suppliers are driving revenue so you can plan your stock orders accordingly.
If you have multiple systems, measuring sales figures and linking these to budget / target data, will give you a full view of where to focus.
This is where Retail Insights helps in meeting your business goals, essential for CFO’s, COO’s, sales managers, sales directors, customer insights managers, and other relevant roles.
Sales, Inventory & Customer Service
With these real-time dashboards, the entire sales organisation is equipped with shareable, actionable insights that help illuminate what’s working and what isn’t, where the opportunities are, and what needs to be prioritised to scale the team’s success.
To increase profit
Market basket analysis is a technique used by retailers to increase sales by better understanding of customer purchasing patterns. It involves analysing large data sets, such as purchase history, to reveal product groupings, as well as products that are likely to be purchased together.
To predict future demand
Slice & dice the sales reports by day, by month, by period, by hour, by product, by category, by location, but most importantly, by suppliers, so you can predict what is going to happen next year and therefore plan your staff rosters and product ordering in advance.
To Better Optimise Your Inventory
The cost of inventory is ongoing carrying costs. This includes warehouse facility costs, labor costs associated with managing inventory, and recurring costs related to taxes and insurance.
A well-structured inventory report can help you optimize your inventory to reduce the associated costs.
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We can help you get there faster by visualising your data in Retail Insights dashboards to: