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BI Support

Let us support you in your Data Analytics journey

Pain Points

  • Have you implemented Business Intelligence / Power BI solutions, but lack internal capability or bandwidth to support it?
  • Do you need expert advice and proactive monitoring to ensure your Power BI solution follows the standards and best practices? ​
  • Do your business users have the right level of support and training? ​
  • Could you benefit from a clearer and more streamlined self-service analytics process and adoption framework?

Our Support Goals

  • Support your organisation in developing BI and self-service analytics capabilities to enable data-driven decision-making.
  • Provide training and guidance to develop the skills required to get the most from your investment in Power BI.
  • Develop the mindset associated with data-driven decision-making to rapidly answer business questions and make more informed decisions.
  • Help with the transition from legacy tools such as Excel to more scalable, maintainable and collaborative platforms.

Programme Features

  • Proactive & Reactive Support:
  • Regular maintenance activities for BI platform
  • Monthly monitoring and health-check
  • 1st, 2nd or 3rd level support for troubleshooting
  • Support for development / enhancements
  • Defined SLAs
  • Duration: 6+ months
  • Discounted rate based on the contract duration
  • Fee starting from $4K / month

Flexible Support Escalation - 3 options

Level-1, 2 or 3 support based on your internal capablities

Power BI Support Process

Being data-driven requires an overarching data culture that couples a number of elements, including supporting your business users when they need help.

We have developed a unique support framework to enable you to better cultivate a data-driven culture.

Some Of Our Satisfied Customers

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Let experts look after your BI

  • Support and maintain your BI environment
  • Help to customise and adapt to the unique environment of your organisation
  • Access experts who can guide you through best practices
  • Upgrade to the best and latest technology seamlessly